Cape Marina Text Message (SMS) Terms & Conditions

Cape Marine Services, Inc. d/b/a Cape Marina
800 Scallop Drive, Cape Canaveral, FL 32920 · (321) 783-8410 ·  dockmaster@capemarina.com
Effective date: September 1, 2026

1. Program Description

Cape Marina (“we,” “us”) offers a text messaging program for our slip, storage, fuel dock, and boat yard customers and for customers who request text receipts at our point of sale. When you opt in, you agree to receive recurring automated text messages from Cape Marina at the mobile number you provide. Messages may include:

  • Fuel tickets and point-of-sale receipts — your fuel dock ticket or ship’s store or service receipt, delivered by text when you request it at the register.
  • Account and service notifications — haul-out and launch scheduling, vessel-ready notices, work order and service updates, invoice and payment reminders, slip or storage assignment and relocation notices, insurance and registration document reminders, and other notices under your Slip/Storage License Agreement.
  • Safety and weather alerts — hurricane and severe-weather preparation deadlines, storm procedures, facility closures, and other urgent operational notices.
  • Customer service conversations — replies to questions you text to us during business hours.

Cape Marina does not send marketing or promotional text messages under this program.

2. How to Opt In

You can enroll by (a) checking or initialing the text message consent option on your Slip/Storage License Agreement or intake paperwork, (b) selecting “Yes, text me” when asked at our point-of-sale terminal, (c) texting JOIN to our business number, or (d) providing your mobile number to our staff and requesting text messages. After you opt in you will receive a one-time confirmation message.

Consent to receive text messages is not a condition of purchasing any goods or services from Cape Marina.

3. Message Frequency

Message frequency varies based on your account activity and marina operations. You will typically receive a small number of messages per month, with more during active service work, at billing time, or when a storm threatens the area.

4. Cost

Message and data rates may apply. Cape Marina does not charge for text messages, but your wireless carrier’s standard messaging and data rates apply to every message sent and received. Check with your carrier for details about your plan.

5. How to Opt Out

You can cancel at any time. Text STOP to any message you receive from us, or reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. You will receive one final confirmation message and no further texts will be sent unless you opt in again. You may also opt out by emailing  dockmaster@capemarina.com or by telling our office staff.

Opting out of text messages does not change the notice provisions of your Slip/Storage License Agreement; required notices will continue to be delivered by email, mail, or posting as that agreement provides.

6. Help

For help, text HELP to any message you receive from us, call (321) 783-8410, or email  dockmaster@capemarina.com. The Dockmaster’s office is staffed Monday through Friday, 8:00 a.m. to 5:00 p.m. Messages you send outside those hours will be answered the next business day.

7. Supported Carriers

Messages are supported on major U.S. carriers, including AT&T, T-Mobile, Verizon Wireless, and their prepaid brands and regional affiliates. Carriers are not liable for delayed or undelivered messages.

8. Your Responsibilities

You represent that you are the account holder or authorized user of the mobile number you provide and that you are at least 18 years old. If you change or deactivate your mobile number, you agree to tell us promptly so we can update your account and stop messages to the old number.

9. Privacy

Information collected through this program is handled under the Cape Marina Privacy Policy at  https://capemarina.com/privacy-policy/. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers who send messages on our behalf and only for that purpose.

10. Changes to These Terms

We may update these terms from time to time. The current version will always be posted at  https://capemarina.com/sms-terms/, and material changes will be noted in a text message or on our website.

11. Contact

Cape Marine Services, Inc. d/b/a Cape Marina · 800 Scallop Drive, Cape Canaveral, FL 32920 · (321) 783-8410 ·  dockmaster@capemarina.com